We will ask for verification documents to confirm your age and identity

Posted by on May 20, 2022 · Leave a Comment 

KYC & Documents

  • Proof of ID (passport, driving license, ID card)
  • Proof of address (utility bill, bank statement, official government letter)
  • Proof of Payment Method

If I needed to verify my account, there is a dedicated ‘Verification’ page in the ‘My Account’ section. Here I found all the info I needed about which documents to provide and why in an FAQ style layout. There’s no dedicated upload portal though; it just says to upload documents via email or as an attachment in live chat when connected to an agent. This way of doing things always feels less secure to me than having a place to upload my required documents.

Also on the verification page, there’s a status bar. Mine was glowing red to show that my account isn’t currently verified, having not completed any KYC checks. Read more

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