I picked up my car in Cancun Mexico alone at 230am

We contacted Hertz regarding these issues and they would not give us our money back and only offered a $50 credit or 1 day free rental for the future. There was apparently a form we were supposed to fill out upon returning the car to detail these issues which nobody told us about. We are still fighting with them a year later as this was an expensive rental (about $1000)pletely appalling that Hertz will not work with us to resolve. $50 is not enough to cover for the cleaning supplies and https://hookupdate.net/escort-index/corpus-christi/ lost time on our vacation. We feel that they put our family at risk by not sanitizing the car first and will NEVER rent from Hertz again.

The car I was given was squeaky and would not go into reverse properly or without a fight. It was a dangerous car. I made it to my destination and spent half of the next day exchanging the vehicle. I contacted customer support on to be offered a gift certificate for Hertz. I declined and asked for different compensation because I hardly ever rent cars and am not sure how I feel about hertz. She told me she couldn’t do that so I asked for a supervisor and was immediately told there was none available. I told her I’ll wait, after a 30 second hold she told me the same and arranged for a supervisor call back. No one ever called me back.

Today I called and spoke to a representative who after 30 minutes of asking the same questions over and over told me I would not receive any compensation at all. Read more