We would like to try & obtain it working out for you

Hey Benjamina€“ you aren’t lacking anythinga€“that’s everything’s needed. It sounds just like your windowpanes PC might not be knowing the style. Does it become a drive letter as soon as you plug they in? Do you know how it is formatted (HFS+, APFS, exFAT, FAT32, various other)?

Hi Rick. Thanks for answering. I have a a€?TOSHIBA EXT (D:)a€? message whenever I plug around. We have little idea how it’s formatted. Best ways to determine that ? Please advise. Ben

Hello Rick. Please respond to my personal 1/ article. Normally, I’m going to must return my Toshiba Drive and ask for a refund for getting your product or service. Btw, as I copied over all my personal new iphone 4 pictures and films towards Toshiba exterior drive, it computed what number of photo and movies comprise copied. Nevertheless when we seemed up the the drive to my PC, there clearly was just bare area within the drive.

You will find not too long ago going a web page, the data your give about this internet site keeps assisted me significantly. Thank you for your entire time & services.

Won’t acknowledge any drive. Shuttle powered Mercury elite group pro duo, nor with a pocket sandisc SSD drive. Will Not work if plugged into mobile immediately or via a 2017 MacBook Pro. Purchased your camera 3 apple adaptor. app will likely not know any drive-in any combination of link. I’d like my refund.

I realize your own disappointment

Disappointed to learn it’s not working! * Are you with the Lightning to USB 3 Camera adaptor (using the further Lightning slot)? In that case, please attempt linking the drive for the cell by using the adaptor, and link a powered Lightning wire toward extra slot on the adaptor. * Have you got a drive using its own power supply to attempt? Occasionally, despite having the extra power on the adapter, mobile devices just don’t output adequate electricity for disks.

But if you wish to move on, I understand. Apple service will allow you to with the reimbursement (we do not have access to Apple’s fees techniques or background).

I’ve connected my new iphone 4 11 plus while you described using $40 apple digital camera usb3 adapter and sandisc intense ssd drive is not acquiesced by the app. Used my personal new $1200 owc Mercury elite pro duo drive and that is maybe not recognized. Thus I experimented with a an iPhone 8 and same concern. Just what exactly’s with your software. It generally does not function.

Sadly, it is not an issue with the appa€“it feels like their phone may possibly not be supplying sufficient capacity to the outside tool. Backup That connects with attached disks, but it is to iOS it self to execute disk recognition and connection.

Ega€“you’ll read an identical knowledge if you utilize the built-in Files software to try and access the drive. In the event the disk comes up within the documents app, it will assist duplicate That. When it doesn’t appear during the documents app, then duplicate which is incapable of find it.

My personal best recommendation is by using a drive having its very own power-supply, and hook it up into the cellphone utilizing the super to USB 3 Camera Adapter (while promoting higher capacity to the device through secondary Lightning interface).

I needed to copy one movie document, nevertheless when I choose Photos/Videos, they tried to replicate the movies, and I also surpassed my personal iCloud allotment. Is there maybe not a means (e.g., thru data files) to restrict which videos are duplicated?

In addition to the usb to usb c apple adapter an such like

Backup designed for bulk copyinga€“there’s currently maybe not an effective way to copy just one videos (although that is on all of our checklist for prospective future improvements).